Privacy Policy

Animal Care Center Veterinary Hospital
Last updated: January 1st, 2026

We care about your privacy and the privacy of your pet's information. This page explains how we handle personal details when you come to the clinic, make appointments, or use our services. Our website is purely informational and does not collect any personal information.

What information we collect

All personal and pet information is collected in person at the clinic during appointments or visits:

• Your name, address, phone, email
• Your pet's name, breed, age, medical history, vaccinations, and treatment notes
• Payment and billing info (including any financing options when discussed in person)
• Messages, emergency contacts, or other details you share during your visit or phone calls

On the website (https://animalcarecenterca.com/), we use Google Analytics to understand how people use the site (like which pages are viewed and general traffic patterns). This collects only anonymous, non-personal data such as IP address (shortened for privacy), browser type, and pages visited—no names, emails, or any personal details are collected or linked to individuals. There are no forms, sign-ups, or ways to submit personal info online.

Website Cookies: 
Our website uses cookies solely for essential functionality and anonymous traffic analysis—no personal data is collected or stored via cookies.

How we use your information

• To take care of your pet (exams, treatments, records, reminders)
• To handle appointments, billing, and payments
• To contact you about your pet's care or clinic updates
• To keep our website running smoothly (using anonymous analytics only)
• To follow laws or report certain diseases if required

Who we share information with

We don't sell your info. We only share it when needed:

• With our staff and vets to provide care
• With trusted partners (like payment processors, labs, or email services) who help us and protect your data
• With another vet for your pet's ongoing care
• If the law requires it (e.g., certain diseases or court orders)
• To keep everyone safe if there's an issue

Your pet's medical records stay private and are only shared when required by law.

Keeping your information safe

We take reasonable steps to protect your info — secure computers, locked files, staff training, etc. No system is 100% risk-free, but we do our best.

Your choices

• You can ask to see, update, or delete your info (we may need to keep some records for legal or medical reasons)
• Opt out of emails or reminders by telling us
• If you're in California, you have extra rights under state privacy laws (like knowing what we collect or asking us to delete certain info)
• For website analytics, you can opt out of Google Analytics tracking via browser tools or add-ons (search for "Google Analytics opt-out")

Just call or email us to ask.

Third-party sites

We may link to places like CareCredit. Their privacy rules apply there, not ours.

Changes

If we update this policy, we'll post the new version here with the date. Using our services after a change means you accept the update.

Questions?

Contact us anytime:

Thanks for trusting us with your pet's care — we appreciate it!